Totally uncaring government (NAWT) third party telephone personality.
Ladies and Germs,
This operator had deadpan personality with a nasal voice to boot. The only thing missing from her under-paid, over-worked voice demeanor was GUM POPPING.
Now, the reason given. NONE it was denied with the sytem left to decide when to send out a canned email denial form letter.
I saw it on the website by chance logging in to see if any changes had been made.
Ms. P had no empathy, no magical way of speaking with folks upset over the 9 billionth denial. I think we set up a pissy rapport from the begining after she asked if we had submitted a HIPPA form giving me permission (exalting me into the land of the worthy) to speak to customer service representatives (her).
My Fault, I hate bein asked to repeat redundant information.........
Seems their fax or the one we had to personally purchase to muck through this redtape nightmare which is not deductible by the way cut the date off the reciept page.
WHAT?????? It is found on mine, so this means I will be submitting this claim for a second time. Good thing though, On the reciept
I found another 17 bucks to claim.
So Thanks Mrs. P; you cost your company money.